case study

Benefits provider migration to Azure Virtual Desktop

A large benefits provider was facing challenges with their outdated desktop environment and needed to improve performance, increase mobility, and enhance security. GOBI provided a phased approach to migrate to Azure Virtual Desktop (AVD), a cloud-based virtual desktop solution from Microsoft Azure.
Industry

Insurance

Size

150+ Employees

Technologies

Azure Virtual Desktop, Azure Sentinel

A large benefits provider was facing challenges with their traditional desktop environment. Their employees were using outdated hardware and software, leading to slow performance and frequent downtime. The IT department was spending a significant amount of time and resources on maintaining the infrastructure, and employees were frustrated with the lack of mobility and flexibility.

Needs:

The organization engaged with GOBI to address the following concerns:

  1. Data Security: The company's primary concern was the security of its sensitive customer and business data. They needed to ensure that all data would be protected during and after the migration.
  2. Application Compatibility: The line of business application included several legacy applications that needed to be compatible with the new virtual desktop environment.
  3. User Experience: The company wanted to ensure that the virtual desktop experience was seamless for their employees and did not affect their productivity.

Solution:

Our Azure consultants conducted a series of workshops and assessment sessions to understand the company's pain points and its infrastructure and security needs. GOBI recommended Azure Virtual Desktop (AVD), a cloud-based virtual desktop solution offered by Microsoft Azure.

The implementation of Azure Virtual Desktop was a phased approach, starting with a pilot group of employees and gradually expanding to the entire organization. The following steps were involved in the implementation:

  1. Assessment: Our Azure engineers and security team performed a thorough assessment of their current infrastructure and applications to determine compatibility with AVD.
  2. Planning: A detailed plan was developed for the migration, including the timeline, resources, and budget.
  3. Migration: The data and applications were migrated to AVD, and the virtual desktops were configured for each employee.
  4. Testing: The virtual desktops were thoroughly tested to ensure that all applications were working correctly and that the user experience was seamless.
  5. Deployment: The virtual desktops were deployed to the employees, and training was provided to ensure that they were comfortable with the new solution.

Results:

The organization's migration to Azure Virtual Desktop was a success, resulting in the following benefits:

  1. Improved Performance: The virtual desktop environment provided improved performance and reduced downtime, increasing employee productivity.
  2. Increased Mobility: The virtual desktop environment allowed employees to access their desktops from anywhere, increasing their mobility and flexibility.
  3. Reduced IT Costs: The migration to AVD reduced the IT costs associated with maintaining the traditional desktop environment.
  4. Enhanced Security: The virtual desktop environment provided a secure and compliant platform for storing and accessing sensitive data.

Conclusion: The company's migration to Azure Virtual Desktop was a successful initiative that provided significant benefits to the organization. The virtual desktop solution improved performance, increased mobility, reduced IT costs and enhanced security. Company's employees were able to work more efficiently and effectively, and the IT department was able to focus on other strategic initiatives.

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