Employee engagement is especially important in the retail industry. Retail organizations with relatively high workforce engagement benefit from 21% higher profitability, 20% higher sales production and 28% less shrinkage than those with lower engagement rates.
When empowered, sales representatives, floor managers and other frontline employees offer organizations a unique view into both customer interactions and company processes.
With Microsoft 365, businesses empower frontline employees with a centralized communication system, facilitating easy information sharing and feedback between workers and management to drive quality customer experiences. The modern desktop also encourages innovation and helps employees personalize their experiences through tools that offer voice, ink, touch, visualizations and other creative options – all while maintaining security and compliance.
What’s more, Microsoft 365’s modern desktop offers comprehensive reporting tools with deep insights into employee activity, performance and more. These insights empower managers and, in turn, their teams by equipping them with actionable feedback and insights into opportunities for improvement.
Microsoft 365 combines Office 2010, Windows 10 and Enterprise Mobility and Security for one integrated solution for productivity. The Microsoft modern desktop creates cohesion between frontline workers and management to improve communication, collaboration, productivity and your business’s bottom line.
GOBI Technologies is a technology management and consulting firm. Since 2008, we have become a strategic technology partner to our clients. Supporting their innovation and services through operation management, modernization solutions, and affordable industry solutions that empower them to grow on reliable technology.
Our portfolio of solutions is aimed toward digital transformation through cloud services, operation management, and staffing services while keeping a high level of security and compliance. We bring value to our clients through different levels of involvement and our flexible service framework make us a successful partner to the SMB market as well as enterprises.