Employee engagement is critically important across verticals. Organizations with high workforce engagement benefit from 21% higher profitability, 40% fewer product defects and 28% less shrinkage than those with lower engagement rates.
Further, frontline workers – customers’ first point of contact with your organization – can boost overall customer satisfaction. When empowered, these employees offer organizations a unique view into both customer interactions and company processes.
With Microsoft 365, businesses empower frontline employees with a centralized communication system, facilitating easy information sharing and feedback between workers and management to drive quality customer experiences. The modern desktop also encourages innovation and helps employees personalize their experiences through tools that offer voice, ink, touch, visualizations and other creative options – all while maintaining security and compliance.
åMicrosoft 365’s multi-layer security can restrict access to information by user, automatically save documents according to relevant regulations and manage record maintenance. Further, it can streamline and automate processes to minimize the risk of human error. Trusting in a system that reliably upholds compliance regulations helps employees work more efficiently and encourages productivity without the constant worry of an accidental compliance misstep.
Microsoft 365 combines Office 2010, Windows 10 and Enterprise Mobility and Security for one integrated solution for productivity. The Microsoft modern desktop creates cohesion between frontline workers and management to improve communication, collaboration, productivity and your business’s bottom line.
GOBI Technologies is a technology management and consulting firm. Since 2008, we have become a strategic technology partner to our clients. Supporting their innovation and services through operation management, modernization solutions, and affordable industry solutions that empower them to grow on reliable technology.
Our portfolio of solutions is aimed toward digital transformation through cloud services, operation management, and staffing services while keeping a high level of security and compliance. We bring value to our clients through different levels of involvement and our flexible service framework make us a successful partner to the SMB market as well as enterprises.