Empower your sales with insights, guidance, and tools to drive personal engagement with Microsoft Dynamics 365 for Sales.
Empower Your Agent and Elevate Customer Experience
Improve customer experience, increase loyalty and provide exceptional customer service with Dynamics 365.
Powered with data and driven by AI, Dynamics 365 learns from your agents and customers interactions to help deliver smart and personalized service.
Enable end-to-end customer service engagements across self and assisted service channels, including field service when there is a need for onsite help. A unified platform ensures context across channels and engagements, delivering personalized and consistent service with minimal customer effort.
Empower Your Agents
Empower agents with a single, unified experience to speed resolution and provide differentiated levels of support. A role-tailored experience delivered through a single dynamic interface contextually serves up the tools, guidance and data agents need to provide a more personalized, effective standard of service.
Identify trends, anticipate opportunities and gain insights using rich analytics. Explore what-if scenario’s and forecast outcomes through interactive charts and powerful data visualization capabilities. Our solution empowers employees at every level of the organization to have a positive and meaningful impact on business outcomes.
Dynamics 365 Strategy, Consulting and Implementation
Our Dynamics 365 consulting services provide businesses with a functional and technical approach towards Dynamics 365 adoption. With experience across business functions and powerful technical and integration teams, GOBI Technologies continues to be a powerful partner to our customers Dynamics 365 strategy.